Frequently Asked Questions

If you are looking to use your saber for dueling, SabersDueling sabers are built with high-quality materials and are capable of withstanding heavy dueling. However, full-contact dueling is not recommended.

During the machining process, some sabers may develop sharp edges. Before participating in any contact dueling, we strongly recommend wearing appropriate protective equipment for your hands, face, and body, including gloves, body armor, face masks, and helmets.

Always take proper safety precautions before engaging in any type of dueling.

We offer three versions:

• Baselit (Xeno3.0): Best for heavy dueling and beginners.

• Xenopixel (Xeno3.0): Best for cosplay, collecting, and everyday enthusiasts.

• Proffie 2.2: Best for advanced users who want extensive customization and open-source programming capabilities.

Both the Baselit and Xenopixel versions feature our proprietary self-developed soundboards and support Bluetooth app connectivity for easy customization. They also feature smooth swing and gesture controls.

Compared to Baselit, the Xenopixel blade delivers superior brightness and a wider selection of sound and lighting effects, making it a premium option.

Please note: The Proffie version does not support Bluetooth connectivity or gesture controls.

All SabersDueling sabers come with a 1-year limited warranty covering manufacturing defects and electronic malfunctions under normal use.

If you experience any issues with your saber, please record a clear video demonstrating the problem and email it to sabersdueling@gmail.com, along with your order number and a brief description of the issue.

Our technical support team will review your video, identify the possible cause, and provide an appropriate solution.

Depending on the issue and warranty eligibility, we may offer troubleshooting assistance, replacement parts, or other suitable warranty solutions.

Please note that damage caused by misuse, accidental damage, improper charging, unauthorized modifications, or normal wear and tear is not covered under the limited warranty.

Of course! The blade colors shown on our product pages are for display purposes only.

Our sabers support a wide range of customizable blade colors, allowing you to switch between different colors and choose your preferred blade appearance.

You can download the Xeno Configurator app by searching for "Xeno Configurator" in the App Store or using the following Google Play link:

https://play.google.com/store/apps/details?id=com.xeno.configurator

Please note that Bluetooth app compatibility depends on your saber's electronics configuration.

The batteries typically require approximately 4 hours to fully charge. Battery life is generally around 2 hours, depending on usage, blade brightness, and sound settings.

For safe charging, use a compatible 5V power source with a maximum output of 1A.

Do not use a power source exceeding 5V or 1A, as this may damage your saber's electronic components.

Once your order has been dispatched, we will send you a shipping confirmation email containing your tracking number so you can monitor your package's delivery progress.

During transit, we take responsibility for any damage to your order. If your item arrives damaged, please contact us at sabersdueling@gmail.com, and we will assist you with an appropriate solution.

Baselit sabers are a great choice for beginners and dueling enthusiasts, featuring in-hilt lighting and durable blades designed for regular use.

Xenopixel sabers feature an illuminated pixel blade that delivers more detailed lighting effects, making them ideal for cosplay, collecting, and immersive saber experiences.

The best choice depends on your intended use, preferred effects, and budget.

Each order includes the items specified on the corresponding product page. Depending on the model and configuration, this may include the saber hilt, blade, charging cable, and other accessories.

Please check the product description before placing your order to confirm exactly what is included.

Yes, customization options are available on compatible models. Depending on the electronics configuration, you may be able to change sound fonts, blade colors, lighting effects, and other settings.

Available features vary by model. Please refer to the relevant product page for details.

Replacement blades may be available for compatible models. Please contact us at sabersdueling@gmail.com with your saber model and blade specifications so we can help you find a suitable replacement.

Order processing and international shipping times vary depending on product availability, destination, and shipping method.

Please refer to our Shipping Policy for more information about processing times, estimated delivery, and shipping arrangements. Once your order has been dispatched, you will receive tracking information when available.

Please contact us at sabersdueling@gmail.com as soon as possible if you need to change or cancel your order.

We will do our best to accommodate your request before processing or dispatch. However, changes and cancellations cannot be guaranteed once order processing has started or the order has been shipped.

Please refer to our applicable order and refund policies for further details.

First, check whether the battery is sufficiently charged and whether the saber has been switched on correctly. If the issue persists, avoid disassembling or modifying the electronics.

Please email sabersdueling@gmail.com with your order number, a description of the issue, and a short video showing the problem. Our support team will review the information and help you determine the next steps.

Return and refund eligibility depends on the circumstances of your order and our applicable Refund and Return Policy.

Please review our policy before requesting a return or refund. If you have questions about your order, contact us at sabersdueling@gmail.com, and our team will be happy to assist you.